1. Help Center
  2. Products + Requirements

Can you mail me a copy of my certificate?

You can contact Trust20 Support to request a certificate to be mailed to you for a $10 fee.

All learners with a current certificate are able to access their certificate at any time by logging into the learner platform and selecting the “My Certificates” tab, where they can quickly download their certificate and print a copy of it. 

You can also request a certificate to be mailed to you for a $10 fee. To do this, you can click the “Help Center” icon on the top right of our homepage.

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Scroll to the bottom of the Help Center homepage and click the “Contact Us” option.


Fill in the empty fields with your contact information, making sure your email address is the same one that is registered to your Trust20 account. In the message field, let us know that you would like to have your certificate mailed to you. Someone from the support team will get back to you as soon as possible!


Please note that the business hours for Trust20 Support are Monday through Friday from 9:00 AM - 7:00 PM EST. Someone will respond to you as soon as possible.