Technical Support

Having an issue with a training, assessment, or exam? Find solutions to common technical concerns here.

• What devices are compatible with Trust20's products?
• What device and/or browser do I need to use for Trust20's products?
• How do I take my course on the mobile app?
• The platform froze while I was taking my assessment and/or exam, what should I do?
• My internet stopped working during my course, assessment, and/or exam, what should I do?
• The course is stuck and will not progress, what should I do?
• My courses are not working well on my phone and/or tablet, what can I do?
• How do I know my computer is compatible with the remote proctoring system for Trust20's CFPM exam?
• How do I save my course progress?