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Help Center
Technical Support
Getting Started
Checkout, Payments, + Refunds
Account Management
Policies + Credentials
Courses, Requirements, + Certificates
Food Handler Certificate
Food Allergy Certificate
Group Purchasing
Trust20 Teams
Technical Support
Contact Us
Technical Support
Having an issue with a training, assessment, or exam? Find solutions to common technical concerns here.
What device and/or browser do I need to use for Trust20's products?
The platform froze while I was taking my assessment and/or exam, what should I do?
My internet stopped working during my course, assessment, and/or exam, what should I do?
What devices are compatible with Trust20's products?
The course is stuck and will not progress, what should I do?
How do I take my course on the mobile app?
My courses are not working well on my phone and/or tablet, what can I do?