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How do I know my computer is compatible with the remote proctoring system for Trust20's CFPM exam?

You can test your computer, webcam, and microphone ahead of your scheduled testing session.

If you'd like to run Honorlock's System Compatibility Check before your exam session, you can do so by following the steps here.

You can also use the system check right before your exam session. First you will need to install Google Chrome and log into your Trust20 account at login.trust20.co. When you are ready to take the exam, you can access your exam from the learner homepage. Simply click “Finish Training” then “Validate Proctoring session and start”.

You will be prompted to download the Honorlock extension and run a system compatibility test.

After passing the System Compatibility test, you will be prompted to complete a few more steps before you can begin your exam.

 

The proctored exam requires you to download Google Chrome and Honorlock extension to your computer. This cannot be done on a Chromebook or tablet.