Policies + Credentials

Interested in the fine print? Get answers to common questions about the rules and regulations behind our products.

• What causes exam flags and violations, and how can I prevent them?
• How do I appeal the certificate decision on my training?
• My employer said they cannot accept my certificate from Trust20, what should I do?
• How do I change my name on my certificate?
• What is the difference between Trust20's Food Manager Training and Certified Food Protection Manager (CFPM) exam?
• How long is my certificate good for?
• What does it mean that Trust20's products are ANAB-accredited?
• What information do you collect and how do you use it?
• How do I verify someone's credentials as a Certified Food Protection Manager?
• What is required to get a Food Manager Certification in Ohio?
• How do I get my Ohio Person-In-Charge Certification?
• What is required to get Food Service Sanitation Manager credentials in Chicago?
• How do I file a complaint?
• What is required to get a Food Manager Certification in Louisville, KY?
• What is required to get a Food Manager Certification in Philadelphia, PA?
• How do I earn credentials as a Certified Food Protection Manager?