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What do I do if I have failed both attempts on the assessment?

You will need to contact Trust20 Support and purchase access to a new course and two more assessment attempts.

Based on our accreditation guidelines, a score of 70% is required to earn your Food Handler Certificate.

Unfortunately if you do not pass your assessment in two attempts, you will need to purchase access to another course for an additional two attempts at passing your assessment.

From the Food Handler product page on our website (https://trust20.co/food-handler), you can purchase a new course. 

Since you already have an account with us, on the checkout page, you can simply log in to your account to complete your purchase.

Preview of Trust20 account log in screen
After making your purchase, you will need to complete the course modules again and then you will have access to two more attempts at the final assessment.