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  2. Courses, Requirements, + Certificates

How do I check on the status of my training or certificate?

You will need to log in to your account on Trust20 to check on the status of your training and / or certificate.

Course progress

If you would like to check the status of your training, log into your account on trust20.co or through this link: http://learn.trust20.co/learn.

From the learner homepage, you will be able to see the status of your course(s). If you have completed a course, it will show a green “Completed” label on the course. If you have not yet completed a course, it will show a yellow “In Progress” label on the course.

Course status

If you were to click on your completed course, on the right side of the screen it will show “1/1 lessons completed” to indicate that you have completed the course. You can download your certificate right from this screen if you would like to.

Course progress Docebo 03

If you click on a course that is still in progress, on the right side of the screen it will show “0/1 lessons completed” to indicate the course is not yet completed.

Course progress Docebo 02

To resume your course, select “Resume where you left off” or “Start learning now”. When the course opens, a percentage of how much the course has been completed will appear in the center of the modules, and the completed modules will appear in green with a green check mark. 

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All learners are emailed upon completion of their course and passing the final assessment with a link to download their certificate. The certificate will also be available to download through the training portal.