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How do I get a copy of my certificate?

Log in to your account and download the file to your device.

Congratulations email

You can download a digital copy of your certificate very quickly from the email sent to your inbox after you have passed the assessment, and directly through the learner portal. Once you have successfully completed the course and passed the final assessment, you will receive an email from us notifying you that you have earned your certificate. Scroll to the bottom of the email and click “Login to Download your Certificate.”

congratulations email from training course

Learner platform

This link from the email will take you to the learner platform homepage, which you can alternatively access directly through this link: login.trust20.co.

1. Enter your login credentials and then click “Start Learning” to access the training platform.

Start learning prompt on Access My Products page

2. From the home page, click on your completed course under “My Courses.”

Certificate 01

Select “Download your certificate” from the right panel of the screen. This will download your certificate as a PDF to your computer. Once the file downloads, you can click it to view your certificate. 

Certificate 01-1

2. Select “Access Certificate” from the homepage.

Certificate 03

Select the ribbon icon all the way on the right next to your course score. Once the file downloads, you can click it to view your certificate.

Certificate 04

Mobile App

If you are using our mobile app, click on your completed course under “My Courses” from the learner homepage.

Certificate mobile 02

Select “View Trust20 Certificate.”

Certificate mobile 03

Your certificate will be displayed and you can either take a screenshot of it to save it as a photo to your phone, or select “Share” to save it in as a PDF file to your phone. You can also send a copy to your manager by attaching the file to an outgoing email.

Certificate Docebo 8