Choose a course, select your state, and a language, then click on "Buy" to complete your purchase.
Checkout Process
You can read detailed descriptions about all our products by going to trust20.co and then selecting a product from the dropdown menu. Each page will provide details about the product you have selected. When you are ready to purchase, select the state you work in from the field on the right hand side of the screen.
A message will pop up that describes your state’s requirements, and whether or not our course is compliant with the requirements of your state. It is always recommended to check with your manager and local health department before purchasing.
Once you have made sure that our course will be approved by your state and place of work, select a language from the two options. Finally, select “Add to Cart”.
You will be brought to the order summary screen. Fill in the information in the blank fields to create your Trust20 account (name, email address, phone number, and password). Select “Continue to Payment.”
Payment Process
On the payment screen, you will need to fill in your card information. Select the small box after reading the Terms & Conditions, and then click “Purchase.”
An email will be sent to your inbox welcoming you to Trust20 and notifying you about our partner app Go.Learn. It is important to know that if you are logging into your training from a mobile device, you will be prompted to download Go.Learn. It is recommended to use the app on a mobile device for the best experience while taking the course.
Click “Access the Course” to begin!
Accessing your course and course experience
After clicking “Access the Course” from the purchase confirmation email, you will be brought to the learner portal home page. Select your Food Handler course under “My Courses.”
Click “Start learning now” to begin the course.
On the bottom left of the screen is a navigation bar and if you click it, it will show you which modules have been completed (marked with a green check mark), which lesson you are currently working on (marked with a green circle), and the modules you have not unlocked yet will have no mark at all.
Your course progress is saved when you close out of the course. If you need to step away from the course and continue it later, it is recommended that you close out of your course between sessions to prevent progress loss. When you log back in later, you will be able to pick up where you left off.
Once you have completed all modules of the course, click the “Exit Course” button in the middle to return to the course tasks page.
Click on your assessment on the left side panel, and then click “Start Test.”
Click “Start Test” once more to begin the final assessment.
The assessment has a time limit of one hour and has 45 questions. In the case that you should fail an attempt, do not worry because you have an additional attempt to pass. Simply click the “Retake Test” button to try again when you are ready.
Failing both assessment attempts
Based on our accreditation guidelines, a score of 70% is required to earn your Food Handler Certificate. Unfortunately if you do not pass your assessment in two attempts, you will need to purchase access to another course for an additional two attempts at passing your assessment.
From the Food Handler product page on our website (https://trust20.co/food-handler), you can purchase a new course.
Since you already have an account with us, on the checkout page, you can simply log in to your account to complete the purchase.
After completing the course
Once you complete the course and pass the assessment with a 70% score or higher, you will be able to download your certificate immediately.