Log in to your Trust20 account when you are ready to take your exam.
Logging in
First, log into your Trust20 account at login.trust20.co from Google Chrome.
Click on the certification exam tile from your learner homepage.
Click “Get started”.
Launch exam
Click “Validate proctoring session and start”.
Click “Begin validation”. This will begin a series of steps to download the proctoring service’s Google Chrome extension (Honorlock extension), authorize data sharing and screen sharing permissions, test your computer for compatibility, room scan, and validate your ID.
Download Honorlock Extension
Next, you will be prompted to download the Honorlock extension for Google Chrome, which you can also download ahead of time here.
Click the check box to agree to the terms of service, and then click “Get Started”.
Click “Add to Chrome”.
Click “Add extension”.
You will see this message when it the extension is successfully downloaded.
Data Sharing Permissions
Click “Allow” to share your full name, user ID, and email address with Honorlock.
Click the check boxes to agree to Honorlock’s Terms of Service and to authorize the collection of this data. Then "Continue to System Check".
System Check
Next, you will be prompted to run the System Compatibility check, which you can also do ahead of time here.
Click “Run System Check”.
Read through the list of assessment guidelines to understand what will not be allowed during the exam.
Scroll down and click “Begin Authentication”.
Close Tabs
You will then be prompted to close all of your tabs on your Google Chrome browser. Don’t worry - once you submit your exam, the tabs will automatically reopen.
Read through the list to understand the functionalities that will be disabled during your exam session by Honorlock BrowserGuard™. Then click “Continue”.
Click “I understand”.
Camera & Microphone
Click “Allow this time” to enable your camera and microphone.
ID Verification
Follow the instructions to take a photo.
Next you will need to have your government-issued ID verified. Click “Continue”.
You can either upload a photo of your ID or use your webcam to take a photo of your ID.
Room Scan
You will then be prompted to complete a scan of your workspace. Please remove any books, notes, phones, or watches before doing so. Click “Continue” to start.
Begin exam
Click “Screen 1” and then “Continue” to record your screen. Then you will be able to start your exam.
