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How do I reschedule or cancel my CFPM exam?

You can reschedule or cancel your CFPM exam booking on your account with Meazure Learning.

In the case that you realize you cannot make your scheduled exam time or would like to cancel your CFPM exam altogether, don’t worry! You can reschedule or cancel your exam until 72 hours before your appointment.

If you are within that 72 hour window before your appointment and need to reschedule, our support team may be able to reschedule your appointment (depending on the availability of the testing platform) for a fee. You can contact the support team here.

In the testing platform on the Exams page, you will see two options to the right of your appointment information.

Appointments screen in Meazure accountReschedule exam

Select “Reschedule this booking” to reschedule. This option will bring you back to the scheduling page where you will need to choose your desired day and time (the times are listed in military time/24-hour clock) and then click “Submit Booking” to save your new appointment time.

Screenshot of a new booking Submit booking button

Cancel exam

Select “Withdraw from this booking” to cancel your exam appointment altogether. You may receive a pop-up notice asking you to confirm the cancellation. Click “OK” to continue the cancellation.

Booking cancelation confirmation

If you have any concerns, you can contact Meazure Learning via their Real-Time Chat or Ticket support (for non-urgent matters).